Job Title: Part-Time Parking Attendant Department: Parking Operations Reports To: Parking Supervisor(s) Pay Rate: $23.25/ Hour SUMMARY The Part-Time Parking Attendant position will assist our guests and oversee our parking facilities during event days at Lumen Field. The ideal candidate for this role must have strong leadership and communication skills. We offer a dynamic work environment with opportunities for extra hours during peak season. This position is event based; therefore, you will be scheduled to meet the demands of our Lumen Field event calendar. ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and assist customers with parking inquiries, provide directions to available spaces, as well as address concerns or complaints in a professional manner
The ability to stay calm and focused in a fast-paced environment is essential
Scan parking passes of employees and guests
Manage point of sale transactions accurately and efficiently
Direct traffic in and out of the garages and surface lot to ensure a smooth and efficient flow of vehicles
Regularly monitor traffic flow, anticipating and reducing congestion to avoid delays
Make regular rounds throughout the parking facility to ensure parking facilities meet safety and cleanliness protocols
Regularly check parking equipment and gates to ensure they are functioning properly. Report any malfunctions to the appropriate personnel for prompt repair
Ensure guests park in designated parking locations only. Provide guidance, ensuring compliance with parking rules and regulations
EDUCATION AND QUALIFICATIONS
High school diploma or equivalent
Must be 18 years of age or older
Must be able to pass a background check
Strong leadership and communication skills
Familiarity with using point of sale systems
Great customer service skills
Ability to adapt in a fast paced, high-energy environment
WORK ENVIRONMENT & PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requiredto adjust to fluctuating schedules and ability to work shifts with short notice
Ability to stand for long periods of time
Must be able to walk long distances between the Lumen Field garage and parking lot locations
This employee is frequently required to lift up to 20 pounds
WEEKLY HOURS
20 - 30 hours per week, with the potential for additional hours during peak season. During the event season, parking attendants may be required to work beyond an eight-hour shift, as the demand for parking increases