Job Title: Director of Facilities Department: Facilities Operations Reports To: Assistant General Manager FLSA Status: Exempt SUMMARY This position focuses on the general management and administrative functions of the Facilities Department at Lumen Field, Lumen Field Event Center and WAMU Theater. Primary areas of responsibility will be oversight of building operations, maintenance and occupational safety in the Facilities Department. The position is responsible for work planning; maintenance management/asset management; development/implementation of standard operating procedures; organizational development and workplace culture; management of all operations/maintenance personnel; human resources coordination and support functions. In addition to the duties related to building operations/maintenance, the position will be responsible for providing input into annual budgets and will be required to monitor/track expenditures. ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide program level management of operations. Develop, monitor and update annual maintenance plans. Prepare formal maintenance plans and reports for First & Goal Inc. leadership and the Public Stadium Authority
Direct, lead and supervise all operations and maintenance personnel including adhering to Collective Bargaining Agreements. Create key performance indicators (KPI’s) to ensure efficient operations for work order completion, maintaining maintenance schedules and event day productivity
Collaborate with internal and external stakeholders to develop timelines and schedules for multiple projects to minimize impacts on events and other facility operations
Prepare and oversee preparation of requests for proposals, invitations to bid and contracts, including construction and service contracts
Prepare and present reports and briefing materials for Managing Director of Facilities, senior leadership and others
Assist in the development and implementation of asset management systems and practices
Provide counsel, guidance and technical direction to staff and/or contractors as assigned by the Managing Director of Facilities
Assist in establishing goals and objectives for the facilities department which are consistent with company policies and procedures
Coordinate inspections with outside regulatory agencies when required
Coordinate procurement for building maintenance, repair /major maintenance contracts, as well as service contracts for facility operations
Ensure that all building systems (field, electrical, plumbing, HVAC, etc.) meet or exceed all requirements of code, public safety standards and permitting
Assist in the development and implementation of standard operating procedures, and checklists to ensure a safe, efficient and professional operation
Interpret, monitor and ensure company compliance with Federal, State and local laws, regulations and safety standards
Ensure that safety training and proper safety procedures are in place
Recommend and/or implement performance improvement measures, both on a programmatic and individual level. Manage performance issues, including conducting investigations under the direction of the Managing Director and in consultation with Human Resources, as well as the Legal Department, where appropriate
Ability to work irregular, long hours according to event schedules and other building needs this includes evenings, weekends and holidays as needed
REQUIRED KNOWLEDGE, SKILLS & ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience in managing and leading organized labor groups
Experience developing and implementing maintenance plans
Experience in handling performance concerns and other sensitive HR issues
Leadership experience in a union workforce
Experience and demonstrated knowledge of facility systems, maintenance and facility management, preferably in a professional stadium, arena or other public assembly facility
Excellent interpersonal skills and organizational ability
Ability to perform effectively under significant pressure in a fast-paced operation, including the ability to determine priorities and level of effort needed to fulfill department responsibilities
Demonstrated knowledge of safety regulations and/or codes and other federal, state or local laws and regulations related to facility operations, maintenance and construction
Effective supervisory skills. Ability to: partner effectively with human resources to resolve personnel problems; address conflict constructively; to motivate staff; to recommend appropriate solutions and actions to resolve employee performance issues
Ability to understand, analyze, summarize and effectively convey technical and financial information
Establish objectives, policies and procedures
Take individual initiative, accept responsibility and be held accountable
Team building initiatives to motivate others and work collaboratively to build effective teams
Strong verbal and written communications
REQUIRED EDUCATION
Minimum of 5 years of experience managing facilities operations with experience in leadership of programs and personnel
PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands and fingers. The employee is frequently required to reach with hands and arms. The employee is required to stand, sit, stoop, kneel, crouch or crawl
This job requires many hours of standing and walking
The visual requirements include: the ability to adjust focus, peripheral vision, and close vision
The employee is frequently required to lift 25 pounds
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Will be exposed to varied weather conditions
Some travel will be required as well as working on weekends and evenings
COMPENSATION AND BENEFITS
The salary range for this position is: $110,000 – $150,000. The salary range applies to the current posting. The posted salary range may vary based on key factors including, but not limited to, education, job-related knowledge, experience and skill set.