Job Title: Parking Attendant Part-time Department: Parking and Transportation Reports To: Parking Supervisor(s) Pay Rate: $26.39/ Hour SUMMARY As a Parking Attendant, you will help create a safe and welcoming experience for guests accessing our parking facilities. The ideal candidate for this role must have strong leadership and communication skills. We offer a dynamic work environment with opportunities for extra hours during peak season. This position is event based; therefore, you will be scheduled to meet the demands of our Lumen Field Event Calendar. ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and assist customers with parking inquiries, provide directions to available spaces, as well as address concerns or complaints in a professional manner
Manage point of sale transactions via credit/debit cards accurately and efficiently process event-day parking passes
Direct traffic in and out of the garage and surface lot to ensure a smooth, safe and efficient flow of vehicles
Regularly monitor traffic flow
Make regular rounds throughout the parking facility to ensure parking facilities meet safety and cleanliness protocols
Regularly check parking equipment and gates to ensure everything is functioning properly. Report any malfunctions to supervisor for prompt repair
Ensure guests park in designated parking locations only
Provide guidance, ensuring compliance with parking rules and regulations
EDUCATION AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent
Must be 18 years of age or older
Must be able to communicate effectively in English
Must be able to pass a background check
Must have continual reliable access to email and/or smartphone to update availability, check schedules and read event information
Ability to operate point of sale systems
Great customer service and communication skills
Ability to stay calm and adapt in a fast paced, high-energy environment
WORK CONDITIONS & PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to stand for long periods of time and walk long distances during shifts
Ability to work outside including in inclement weather although primary work assignments are based in a covered booth
This position is frequently required to lift up to 20 pounds
Required to have open availability to work nights, weekends and holidays as dictated by the event schedule
This role is represented by Teamsters 117 and union membership is required upon hire
WEEKLY HOURS
20 - 30 hours per week, with the potential for additional hours during peak season. During the event season, parking attendants may be required to work beyond an eight-hour shift, as the demand for parking increases